We handle returns and process refunds in accordance with the Australian Consumer Protection legislation. Sorry, but we are unable to accept returned orders for change of mind.

If the goods are damaged, and we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of alivebody.com.au and no refunds shall be given for digital content products once they have been purchased. 

For any questions, simply email us at hello@alivebody.com.au