insider member benefits
early access
to all new arrivals
free shipping
on every order
10% off refills
excl. bundles
5% off products
excl. bundles
signup discount
excl. bundles
free gifts
four per year
Introducing the members’ circle, a membership program created for those who value thoughtful experiences, seek elevated essentials, and choose to make al.ive part of their daily rituals.
More than just rewards, the members’ circle gives you access to meaningful benefits that enhance the way you shop and experience al.ive. From exclusive product access and ongoing savings, to complimentary shipping and curated member-only offers throughout the year.
annual membership
The Insider benefits include:
- Free shipping on every order
- 5% off products (excl. bundles)
- 10% off refills (excl. bundles)
- Exclusive access to product launches & shopping events
- 4 exclusive gifts
It’s premium, personalised, and packed with value - over $200 in savings annually, just by shopping your favourites.
Not sure if the insider membership is right for you? Try our free essentials membership to get a taste of the members' circle.
how it works
three simple steps to the members' circle.
1. become a member
With a single annual payment.
Your membership unlocks exclusive perks and access.
2. enjoy the benefits
As soon as you become a member, your benefits are activated. Use on your next order.
3. renewal
Your membership auto-renews annually—we’ll remind you via email before it does.
frequently asked questions
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Joining is easy, simply add your preferred membership to your cart and checkout. Your benefits will be automatically applied to your account for your next order.
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Birthday Gift: Redeem your complimentary gift here at al.ive body with a unique code emailed to you on your birthday with any purchase $20+.
Festive Season Gift: Redeem your special gift free with any purchase $50+ using a code shared by email in early January.
al.ive’s Birthday Gift: Celebrate with us! Redeem this exclusive gift free with any purchase $50+ with a code shared by email each year.
Welcome Coupon: As a thank-you for joining, we’ll share a coupon as a special welcome gift to use on your next purchase of $50+.
A Few Quick Reminders:
These offers are exclusively for you and can be used outside of our big sale events. Please note that gift and coupon codes can’t be combined with other offers, promotions, or customisable bundles. -
You can use your benefits year-round at alivebody.com.au. During major promotions, your Member benefits may not apply, but don’t worry, you’ll likely enjoy even bigger savings!
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You can reach out to our customer support team via email at hello@alivebody.com.au for any members' circle related inquiries or assistance.
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Essentials is our complimentary membership and a great way to experience some of the benefits of being part of the members' circle, including early access to launches, exclusive offers, and a special birthday treat.
Insider is a paid membership, $39 per year, that offers even more, including complimentary shipping on all orders, ongoing product savings, curated gifts, and priority access to new collections throughout the year. -
Benefits, such as free shipping or discounts, are applied on your next order after you purchase your membership. Note that you will need to use the same email address associated with your members' circle order when shopping on alivebody.com.au to access and redeem your members' circle benefits.
members' circle terms & conditions
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1. Overview
The members' circle is al.ive body’s official paid membership program. Known as The Insider, it’s designed to reward our most loyal customers with exclusive benefits that elevate every shopping experience.
2. What’s Included in The Insider Membership ($39/year)
- Free standard shipping on all orders (excluding bundles and oversized items)
- 5% off all full-size products (excluding bundles)
- 10% off all refills (excluding bundles)
- Priority access to new launches and limited editions
- Surprise gifts and curated member-only offers throughout the year
3. Eligibility
- The members' circle is only available to customers located in Australia.
- Membership benefits are valid only for purchases made via alivebody.com.au.
- Membership benefits cannot be transferred to any other person or email address.
- Membership benefits cannot be backdated
4. How to Join & Use Your Membership
- Purchase an Insider Membership Insider on the al.ive body website.
- You will receive email confirmation of benefits which you can start enjoying immediately.
- Your benefits are automatically applied when you’re logged into your account.
- Membership is valid for 12 months from the date of purchase
5. Auto-Renewal
- The Insider membership renews automatically each year.
- You’ll receive a reminder before your renewal is processed.
- To update or cancel your membership, email hello@alivebody.com.au.
- If cancelled before renewal, your membership will not renew, and you’ll retain access to benefits until the end of your current 12-month term.
6. Shipping
Free standard shipping is available Australia-wide on eligible orders.
7. Discounts & Exclusions
- Member discounts apply only to full-priced products and refills. Excludes bundles.
- Discounts cannot be combined with other promotional codes or offers unless otherwise stated.
- Member product and shipping discounts and benefits are not valid during major promotional events, including but not limited to Mid-Year Sale, End-of-Year Sale, and Black Friday events.
8. Gifts & VIP Offers
- Members receive curated gifts and exclusive offers throughout the year.
- Gifts must be claimed within 90 days of notification.
- Gifts are redeemable with your next order and may be subject to minimum spend requirements, which will be clearly outlined at the time of offer.
- al.ive body reserves the right to change or substitute gifts and offers without prior notice.
9. Refunds & Cancellations
- Membership fees are non-refundable.
- Cancel anytime by emailing hello@alivebody.com.au.
- Benefits remain active for the rest of your 12-month term after cancellation.
10. Program Updates
al.ive body may update the membership pricing, structure, or benefits. Any changes will be clearly communicated via email or on our website.
11. Need Help?
If you have questions about your membership, reach out to our team at hello@alivebody.com.au.